Giant Bicycles Reviews
(Rated by 5 users)
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Payment Methods
- Afterpay
- Affirm
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.7
Base on 5 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Price & Quality5.0
- Customer Service4.3
- Shipping & Delivery5.0
- Return Policy5.0
Recent Customer Reviews (5)
Joann Salas
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Marcel Roth
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Millerstown Khan
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Trina Brewer
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Winchester Rees
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Payment Methods
Accepted Payment Options:
Prices for items on Giant-bicycles.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Afterpay
Affirm
Payment Process
- Payments can be made online during the checkout process.
- For Giant Bicycles credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Giant Bicycles Pros & Cons
Pros
1
Performance and Value: Giant bikes are known for their high performance and value, with many models receiving top marks for features, design, and value for money.
2
Diversity of Products: Giant offers a wide range of bicycles, including road, mountain, and gravel bikes, catering to various riding styles and preferences.
3
In-House Manufacturing: Giant controls the entire manufacturing process from raw material creation to finished bicycles, ensuring quality and consistency.
CONS
1
Customer Service Issues: Many customers have reported poor customer service experiences, including difficulty in getting responses to inquiries and issues with order cancellations.
2
Reliability Concerns: Some users have experienced reliability issues with their bikes, such as seized forks and failed rear hubs, which can lead to costly repairs.
3
Price Level: Consumers have noted that Giant bikes are often priced high, which may be a deterrent for some buyers.
Giant Bicycles Features and Benefits
Features
Quality and Affordability
Giant bikes are known for their high quality, reliability, and affordability. They are expertly designed, efficient, robust, and aesthetically attractive.
Variety
Giant offers a vast range of bikes for riders of all levels, from beginners to professionals. Their bikes are known for their durability, comfort, and sleek design.
Innovation
Giant is an industry innovator, first to make aluminum bike frames widely available in the 1970s, introduced carbon fiber frames in 1987, and Maestro Suspension technology in 2004.
Maestro Suspension Technology
Introduced in 2004 for off-road bikes, reaffirming reputation for revolutionary innovation.
Global Presence
Evolved into a global company that sells millions of bikes annually through an international network of roughly 12,000 stores.
OEM Products
Minimizes costs and assures frames and components work flawlessly. Almost all bikes come exclusively with Giant's own-brand finishing kit, wheels, and tires.
Liv Brand
For women's models, well known for its value for money.
Performance and Value
High performance and value, with many models receiving top marks for features, design, and value for money.
Diversity of Products
Wide range of bicycles, including road, mountain, and gravel bikes, catering to various riding styles and preferences.
In-House Manufacturing
Controls the entire manufacturing process from raw material creation to finished bicycles, ensuring quality and consistency.
Financing Options
Pay for your bike as you ride it with special financing offers, as low as 0% APR from Affirm on select bikes.
Free Shipping
Available for gear orders above $100.
14-Day Return Policy for Bicycles
Returns accepted within 14 days of invoice date for bikes in like-new, unused condition (E-Bikes under 10 miles), with refund to original payment method.
60-Day Return Policy for Gear
New, unused gear eligible for refund within 60 days; used gear eligible for online store credit within 60 days.